This week we had the pleasure of interviewing Nisha Baksh, our finance director for MyCity Social. This spunky and hard working woman is a force to be reckoned with here at our company and is always making calls and ensuring our clients are taken care of with their billing. Read below to learn more about Nisha Baksh.
- What Is Your Background? What Did You Do Before MyCity Social?
I went to Baruch College in New York and studies accounting. I Graduated with a Bachelors in Accounting and Finance. Upon graduating I worked at Pfizer Pharmaceuticals. I worked there for nine years in the Accounting department. I found it fascinating because every day you learn about all the drugs, how they are processed and etc.. I started as an intern there and then I was hired full time. After Pfizer I began working for MyCity Eats and was there for 7 years (this was back when we were a magazine). I left because I needed to work at my son’s school to help him as part of Orange County Schools doing accounting. I was only there for 4 months though as the owners of MyCity Social kept calling me to come back because of my customer relation skills, organizational skills and ability to handle the stress of this job well.
- Why Did You End Up Coming Back to MyCity Social?
I came back to MyCity Social because of the relationship that I have with Andrew and Nick, and the desire to help them grow this company and succeed. I also feel more comfortable with knowing that being here, their books are handled accurately. There is only one person in finance doing all the accounts payable, receivable, collections, customer service….wearing many hats, which I enjoy doing.
- What Is Your Favorite Part About What You Do?
Being able to satisfy clients! Hearing their needs if it is a financial issue or dissatisfaction with any part of the work being performed is something I listen to daily. I like speaking to our clients, handling their issues and ensuring that they are satisfied.
- What is Your Most Difficult or Least Favorite Task?
The most frustrating part of my job is when finance issues arise that are out of my control.
- Describe a Typical Day At MyCity Social?
My typical day begins with checking my emails, looking for insufficient charges or charge backs, replying to those chargebacks and receiving all incoming customer calls. 70% of my day is customer service. 10% is accounts receivable, and the other 20% is making sure that all three offices run smoothly.
- What Is Next For You? Where Do You See Yourself In The Next 5 Years?
I see myself becoming a partner with the owners, and efficiently and effectively running MyCity Social as we continue to grow as a top social media and search optimization company.
- List 5 Fun Things About You. Don’t Think…Go!
- I love working out
- I love to cook
- I am the mother of two amazing boys
- I am Buddhist and enjoy meditation
- My dream car is a red BMW convertible
- You Clearly Like Accounting and Finance, What Draws You to This Line of Work?
My dad retired from City Bank after 42 years as a financial banker, so number have always been a part of my family. Because accounting is a check and balances type of job and is very detail orientated, I love working with numbers and ensuring that my debits and credits balance out at the end of the day. I like being able to provide feedback to the owners about monthly totals, sales reports and accurately working with numbers.
We hope you enjoyed learning about our finance director Nisha Baksh. If you are interested in learning more about MyCity Social and review our portfolio please click here: https://www.mycitysocial.com/home/work/. If you would like to read more about our SEO services read about it here, or if you are interested in our digital marketing package, please click here. We look forward to helping you grow your business.
